On 7th November 2025, SATS Ltd hosted the SATS Global PCEO Awards Ceremony 2025 in Singapore, and SATS HK was graciously invited to the event by Mr Bob Chi, SATS (APAC) CEO. The event recognises and appreciates the exceptional achievements of all the SATS colleagues and partners globally, and celebrates the SATS Group People values - Safety, Customer Focus, Respect, Excellence, and Teamwork.

Our Chairman Gary Zhan received the Partner of the Year（Gateway Services  APAC) Award on behalf of SATS HK, which celebrates the unity and strength of the long-standing partnership between Hong Kong Airlines and SATS Ltd. in Hong Kong.

As a joint venture, SATS HK has consistently delivered reliable gateway services for airlines and freight operators, tailoring execution for Hong Kong’s unique ground handling environment, while SATS Ltd is our global strategic partner that brings operational excellence and a global network to complement our local strengths. This allows SATS HK to think global, yet retain local agility to deliver the best practices across safety, training, systems and process design.

There were several highlights that has leads to the honour of  Partner of the Year award, such as establishing and being recognised for our safety and service excellence performance by the Hong Kong Airport Authority. We were recognised with the best Ramp Safety performance amongst all Ramp handling operators atHong Kong International Airport, and 5 Customer services Excellence awards, some in conjunction with partner airlines like Qantas and Singapore Airlines.

Furthermore, in January 2025 when SATSHK, together with AAT, with support from the SATS Ltd SG Hub, established a comprehensive partnership with DHL Air Capacity Sales（ACS）. The success of the transition and our ability to and perform well for such a big account for SATS HK was instrumental in our award nomination.

The recognition at the PCEO awards reinforces our commitment to Ramp safety, passenger services and exemplifies our core values.

The SATS HK team would like to thank the SATS Group for its steadfast partnership, and would like to dedicate this award to every one of our fellow colleagues at the Passenger Services, Ramp Services and the Corporate teams.