satshk logo

Ramp Services

Administrative Officer /Senior Administrative Officer (Ramp Services)

Responsibilities:
  • Responsible for the administration of the Ramp Services Department on the day-to-day basis
  • Provide general office and administrative duties in the department
  • Provide daily / monthly operation reports & communicate within departments
  • Assist in handling stationary and office supplies
Requirements:
  • Form 5 or above
  • Minimum 1 year relevant experience. Experience gained in aviation or accounting will be an advantage
  • Proficiency in MS Words, Excel, PowerPoint and Chinese word processing
  • Good command of written and spoken English, Chinese and Mandarin
  • Be responsible, self-motivated, proactive, customer-orientated and good organization skills
  • Able to work under pressure and meet deadline
Benefits:
  • 5-day work week
  • Public holidays
  • Medical insurance and dental benefits
  • Free flight tickets
  • Discount /Free flight tickets

Flight Operations Officer

FOO2.png

Roles

  • Responsible for flight operations on a day-to-day basis at Hong Kong International Airport
  • Perform overall supervision of flight turnaround activities
  • Responsible for the flight handling of safety
  • Prepare aircraft load planning 
  • Prepare related documentation and Control Desk duty
  • Handle crew administrative work
  • Operate aero-bridge

 Accountabilities

  •  Assist Flight Operations Supervisor to perform Load Control & Ramp-Coordinators duties and prepare necessary flight dispatch documentation

Requirements

  • F.5/HKDSE or above
  • Strong numerical ability
  • Independent as well as a good team player
  • Customer focus and willing to go the extra mile
  • Detail-minded is essential
  • Good spoken & written English, Cantonese and Mandarin
  • Shift duties required
  • Candidates with no experience are welcomed

 

We offer competitive remuneration and benefits package, including:

  • 17 Public Holidays
  • Discount/Free Flight Tickets (Employee & Dependent)
  • Medical & Dental Insurance (Employee & Dependent)
  • No underwriting of medical scheme for retired staff
  • Quarterly Incentive
  • Discretionary Bonus
  • Referral Bonus
  • Attractive Annual Leave
  • Full paid Paternity/Maternity Leave
  • Marriage Leave
  • Birthday Coupon
  • New Born Baby Coupon
  • Overtime Payment
  • Daily Shift Allowance
  • Night Shift Allowance
  • Driving Allowance
  • Aero-bridge Operating Allowance
  • Typhoon Allowance
  • Over HKD10,000 Driving License Sponsorship
  • Internal Transfer Opportunity
  • Corporate Credit Card Scheme
  • Airport Staff Canteen
  • Discount Airport Transportation
  • On Job Training 
  • Promising career path for further development

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.

 

Baggage & Cargo Loading Handler

RSO1 eng_1320.jpg

Job Duties

  • Load and unload baggage, cargo and mail in airport apron/ramp areas

Requirements

  • No prior relevant experience is required
  • Shift duty required
We offer competitive remuneration and benefits package, including:
  • 17 Public Holidays
  • Discount/Free Flight Tickets (Employee & Dependent)
  • Medical & Dental Insurance (Employee & Dependent)
  • No underwriting of medical scheme for retired staff
  • Quarterly Incentive
  • Discretionary Bonus
  • Referral Bonus
  • Attractive Annual Leave
  • Full paid Paternity/Maternity & Marriage Leave
  • Birthday Coupon
  • New Born Baby Coupon
  • Overtime Payment
  • Daily Shift Allowance
  • Night Shift Allowance
  • Aero-bridge Operating Allowance
  • Typhoon Allowance
  • Over HKD10,000 Driving License Sponsorship
  • Internal Transfer Opportunity
  • Corporate Credit Card Scheme
  • Airport Staff Canteen
  • Discount Airport Transportation
  • On Job Training 
  • Promising career path for further development

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.

Tractor Driver / Loader Operator

RSO2 & 3 eng_1320.jpg

Job Duties

  • Tow baggage, mail & cargo to/from designated places
  • Operate loading equipment in airport apron
  • Operate Ground Services Equipment
  • Operate aero-bridge
  • Assist aircraft loading/unloading
  • 5 Days/Week, Shift Duties

Requirements

  • Good spoken Cantonese & written Chinese
  • For Tractor Driver, driving license classes 1 and 2 are a must
  • For Loader Driver, driving license class 18 or 21 is a must; class 19 is an advantage
  • Good safety awareness
  • Good driving record
  • Shift duties required

We offer competitive remuneration and benefits package, including:

  • 17 Public Holidays
  • Discount/Free Flight Tickets (Employee & Dependent)
  • Medical & Dental Insurance (Employee & Dependent)
  • No underwriting of medical scheme for retired staff
  • Quarterly Incentive
  • Discretionary Bonus
  • Referral Bonus
  • Attractive Annual Leave
  • Full paid Paternity/Maternity Leave
  • Marriage Leave
  • Birthday Coupon
  • New Born Baby Coupon
  • Overtime Payment
  • Daily Shift Allowance
  • Night Shift Allowance
  • Driving Allowance
  • Equipment Operating Allowance
  • Aero-bridge Operating Allowance
  • Typhoon Allowance
  • Over HKD10,000 Driving License Sponsorship
  • Internal Transfer Opportunity
  • Corporate Credit Card Scheme
  • Airport Staff Canteen
  • Discount Airport Transportation
  • On Job Training 
  • Promising career path for further development

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.

停機坪小巴司機 Bus Driver

Job Description:

- Responsible for daily pick-up of staff and library staff
- Receive work instructions from the control center
- Work in shifts (including overnight duty)
- Must comply with all health, safety and security regulations established by the company and related agencies when performing duties
- Pick up vehicle at Chek Lap Kok

Requirements:
Good driving record, have professional and safe driving skills, and be familiar with Hong Kong routes.
- Driving License Code 01- Private Car
- Driving license Code 02 - Light Goods Vehicle
- Driving License Code 04 - Private Light Bus

Benefits:Annual Leave 12 days
- Bank Holiday
- Discretionary Bonus
- Dental Scheme
- Medical Benefits

Duty Manager (Ramp Service, Flight Operations, Baggage Handling Services)

Job Description

Responsibilities:

  • Manage a large workforce to meet the service levels and productivity
  • To operate within the approved budget
  • Identify and develop best practice within the Section
  • Together with other departments to ensure the prescribed levels of service standards are achieved and delivered
  • Together with the management team through monitoring of key customer service indicators to identify gaps, plan and resource effectively to fill them,
  • Together with the management team develop and implement all necessary operational and administrative policies and procedures to an approved SATS HK standard
  • Together with the management team responsible for compliance to the required standards for the safety and security of SATS HK Operations
  • Consolidate data and report to Airport Authority
  • Participate regular meeting on reviewing the baggage handling performance, airline and Airport Authority policy, procedures and requirement
  • Take lead of Ramp administration team to perform clerical works, including departmental payroll or any administration duties, to be completed within the set timeline
  • To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty
  • Take reasonable care of the health and safety of self and of others.
  • Assist in ad hoc projects and companywide events as assigned by the management

Requirements:

  • Experience in all aspects ramp activities including ramp, mail, cargo, baggage and flight operations handling is preferred 
  • Strong understanding of flight operations environment, procedures and processes
  • Excellent people management, interpersonal, leadership, and analytical skills
  • Good communication skills in both spoken and written English and Chinese, and good command of Putonghua would be an added advantage
  • Good knowledge of PC
  • Various airline industry related trainings
  • Valid Driving license #2 is preferred
  • Shift duties required

 

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.

Ramp Services Supervisor Trainee (Welcome new graduates from Asso Degree / High Dip / DSE) 停機坪服務見習主管計劃 (歡迎副學士學位/高級文憑/基礎文憑/香港中學文憑畢業生)

Job Description

 

Roles:

  • 12-month program
  • Rotate between different job functions within Ramp Services Department, including baggage handling, cargo loading and senior positions etc.
  • Responsible for the operation of the Ramp Services Department on the day-to-day basis
  • Candidates with outstanding performance will be promoted to Ramp Services Supervisor upon program completion.

Skills you could learn and experience from the 12-month trainee program:

  • Allocate, supervise, monitor the daily operations and performance of Ramp Services Officers and Agents for ramp, basement and cargo
  • Ensure the team and group services equipment are ready prior to flight handling
  • Ensure the team to perform their duty in accordance with Safety, Airlines and Company’s procedures
  • Disseminate new information and procedures to the team
  • Respond and answer airlines enquires during real time operations
  • Assist Ramp Services Supervisor on producing daily statistics
  • To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities
  • Take reasonable care of the health and safety of self and of others
  • Carry out any ad hoc duties as required by the Company

Requirements:

  • Passionate in aviation & seeing the opportunity of fast track supervisory program
  • Associate Degree / Higher Diploma holder OR Attain HKDSE
  • Good command of English and Chinese
  • Willing to perform shift duties including overnight shift
  • Fresh graduates are also welcome

 

 

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.

Training & Development Officer (Ramp Services)

Responsibilities

  • To devise, manage and deliver all training programs to ensure that SATS HK is a market leader in people development
  • To assist in developing a robust training programme and assess all new staff following induction courses.
  • To assist in devising all RAMP training courses and produce each in booklet format
  • Deliver Airline Product Knowledge Training, DCS training and airport familiarization tour
  • Attend as required, external / internal courses for development purposes
  • Assist in organizing on the job training programme for new staff (mentor-shadow training programme )
  • Continuously assess new and existing staff members for appraisal purposes
  • Assist with service audit for RAMP staff
  • Assist in developing ad-hoc training as and when required
  • Keep abreast with industry changes and challenges and deliver appropriate training
  • Maintain current training records
  • To comply with all regulations and requirements with regards to health, safety and security set by the Company and relevant authorities while on duty.
  • Take reasonable care of the health and safety of self and of others.
  • Carry out any other duties as required and directed by the Company.
Requirements
  • Higher Diploma / Associate Degree or above in Human Resources, Training & Development, or related disciplines
  • Fresh graduates are also welcomed
  • Proficient in MS Word and Excel and Chinese Word Processing
  • Good in written and spoken English, Chinese & Putonghua
  • Willing to learn, meticulous and well-organized
  • Good time management and ability to priorities multiple tasks
  • initiative, independent and able to work under pressure
  • Good teamwork, interpersonal and customer-relations skills
  • Act and respond to critical/emergency situations
  • Immediate available is highly preferable
 Benefit:

We offer competitive remuneration and benefits package, including:
  • 17 Public Holidays
  • Discount/Free Flight Tickets
  • Medical & Dental Insurance (Employee & Dependent)
  • Discretionary Bonus
  • Paternity/Maternity Leave
  • Marriage Leave
  • Birthday Coupon
  • New Born Baby Coupon

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful. All information regarding unsuccessful applicants will be destroyed within 12 months.
  • Contact for Recruitment

    satshk_recruit_hr@satshk.com
    3902 9003
    6686 8908
    Online Application